EXPRESS

About Us

Phuntshok Deguling Express

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Our eCommerce platform, an Online business named Phuntshok Deguling Express, which is established atThimphu on 09th January 2025 which mainly for online businesses from all over the Indian border. Phuntshok Deguling Express is an online business platform based in Thimphu Bhutan, established to bridge the gap between Bhutanese consumers and suppliers across the Indian border. By leveraging digital platforms. Phuntshok Deguling Express aims to provide a wide range of high-quality products sourced from India, ensuring affordability, convenience, and accessibility for customers in Bhutan. We aim to revolutionize online retail by offering a seamless, customer-centric shopping experience. With a focus on sustainable fashion” or “customized electronics, our platform will combine cutting-edge technology, competitive pricing, and exceptional customer service to carve a significant market share in the growing e-commerce industry

To become the leading online marketplace in Bhutan, offering seamless cross-border shopping experiences and empowering consumers through technology-driven solutions.

To deliver quality products from India to Bhutanese consumers, focusing on reliability, efficiency, and customer satisfaction while fostering strong partnerships with Indian suppliers.

  1. Launch Date: Fully operational within six months.
  2. Market Penetration: Achieve 100% market share in the first year.
  3. Market Opportunity: The increasing internet penetration and demand for affordable goods in Bhutan present an untapped opportunity.
  4. Competitive Advantages: Capitalizes on the proximity to the Indian border for sourcing goods and offering them to Bhutanese consumers at competitive prices.
  5. Strategic Location: Proximity to the Indian border enables efficient sourcing and logistics.
  6. Affordable Pricing: Direct partnerships with Indian suppliers ensure low-cost procurement.
  7. User-Friendly Platform: A seamless online shopping experience tailored to local needs.
  8. Reliable Delivery: Quick and efficient delivery services within Bhutan.
  9. Customer-Centric Approach: Focused on building trust and long-term relationships with customers.

Target Audience: Urban and semi-urban residents of Bhutan,Middle-income households seeking quality products at competitive prices, Small businesses and retailers in Bhutan requiring bulk imports.

Operations Plan

  • Technology: Build a user-friendly website with mobile-first design, secure payment gateways, and AI features.
  • Logistics: Partner with reliable third-party logistics providers for timely deliveries.
  • Customer Support: Offer 24/7 support via chat, email, and phone.

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